Terms and Conditions:

Platform Use and Service Delivery

TherapMe uses personal information to provide and manage its services, including:

• Creating and maintaining user accounts;
• Matching clients with licensed therapists;
• Scheduling and managing therapy sessions;
• Processing payments securely;
• Sending appointment confirmations, reminders, and service notifications;
• Providing customer support;
• Improving platform performance and user experience.

Automated Decision-Making

TherapMe does not use fully automated decision-making processes that produce legal or similarly significant effects on users.

Certain automated processes may be used to support platform operations, including:

• Matching clients with therapists based on information provided during registration or intake;
• Detecting suspicious account activity or potential fraud;
• Monitoring platform security and preventing abuse.

Final clinical decisions and therapeutic recommendations are always made by qualified human professionals.

Cookies and Website Technologies

TherapMe uses cookies and similar technologies to ensure the proper functioning of the website, improve user experience, remember user preferences, and analyse website performance.

Cookies may include:

• Essential cookies required for website operation;
• Analytics cookies used to understand website usage;
• Preference cookies used to remember settings and preferences.

Users may manage cookie preferences through their browser settings. Disabling certain cookies may affect website functionality.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature. Because there is currently no universally accepted standard for responding to these signals, TherapMe does not currently alter its data collection or processing practices when such signals are received.

Service Availability

While TherapMe strives to provide uninterrupted access to the platform, we do not guarantee that the website or services will always be available, error-free, or uninterrupted. Maintenance, technical issues, or circumstances beyond our control may occasionally affect service availability.

Professional Services Disclaimer

TherapMe provides access to licensed mental health professionals. However, the platform itself does not provide medical diagnoses, emergency services, or crisis intervention. If you are experiencing a mental health emergency, are at risk of harming yourself or others, or require urgent medical assistance, contact your local emergency services or crisis support provider immediately.

Marketing Statements

• 100% Licensed Professionals
• 3 Core Service Areas
• 25-Minute Free Initial Evaluation (subject to therapist availability and platform policies)